Social Media Marketing Company That Turns Followers Into CustomersStrategy · Content · Paid Social · Community

An in-house social media marketing agency and SMO services company that plans, creates and runs your social channels — and reports on the enquiries and sales they bring, not just likes.

  • StrategyPlan & calendar
  • ContentReels & posts
  • Paid SocialAds that convert
Understanding Social Media Marketing

What Is Social Media Marketing?

Social media marketing (SMM) is the use of platforms such as Instagram, Facebook, LinkedIn, YouTube and X to build brand awareness, grow an engaged community and drive enquiries and sales. It combines organic content — posts, reels, stories and conversations — with paid social advertising that targets people by interest, location, job role and behaviour.

Done well, social media becomes a measurable sales channel, not just a place to post updates.

Organic content · paid social · community

What Does a Social Media Marketing Company Do?

A social media marketing company plans which platforms to use, defines your audience and content pillars, creates the posts, reels and ads, publishes on a calendar, replies to comments and messages, runs paid campaigns and reports on results. A good social media marketing agency ties every activity back to business goals such as leads, store visits or online sales.

At OGEN Infosystem, strategists, designers, video editors, copywriters and ad specialists work in-house in Noida on your brand.

OGEN — founded 2013 · 30+ in-house team · Noida, India

What Are SMO Services?

SMO services (social media optimisation) make your profiles and content easier to discover and share — optimised bios, handles, highlights, hashtags, posting times and share-friendly formats. An SMO services company focuses on organic reach; social media marketing adds paid campaigns and conversion tracking on top.

  • Profile optimisationBio, links, highlights
  • Hashtag strategyDiscoverable posts
  • Posting scheduleWhen your audience is active
  • Shareable formatsReels, carousels, polls
  • Community repliesComments & DMs
  • InsightsReach & engagement
SMO vs SMM

SMO Services vs Social Media Marketing — What’s the Difference?

The two terms are often used interchangeably, but they cover different work. Most businesses need both — that is why we offer them together.

SMOSocial Media OptimisationSMMSocial Media Marketing
Main goalDiscoverability and shareability of your profiles and postsAwareness, leads and sales from social platforms
Type of reachOrganic onlyOrganic + paid advertising
Typical workProfile optimisation, hashtags, posting times, share-friendly contentStrategy, content production, paid campaigns, influencers, community management
Time to resultsGradual — builds over monthsPaid reach is immediate; organic compounds over time
How we measureReach, saves, shares, profile visits, follower qualityCost per lead, conversions, return on ad spend, revenue
Our SMM & SMO Services

Social Media Marketing Services From Your Social Media Marketing Agency

Choose a single service or let us run your social media end to end. Every engagement starts with a free audit of your current profiles.

Social Media Strategy

Audience research, competitor review, platform choice, content pillars and a 90-day plan tied to your business goals.

  • Audience & competitor research
  • Platform & goal mapping
  • Content pillars & tone

SMO & Profile Optimisation

Optimise bios, handles, links, highlights and pinned posts so every profile is easy to find, trust and act on.

  • Bio & link optimisation
  • Highlights & pinned posts
  • Hashtag strategy

Content Creation

On-brand posts, carousels, reels, stories and short videos designed and written by our in-house creative team.

  • Graphic design & carousels
  • Reels & short video
  • Copywriting & captions

Content Calendar & Publishing

A monthly calendar you approve in advance, published at the times your audience is most active.

  • Monthly approval calendar
  • Scheduling & publishing
  • Festival & trend planning

Community Management

Replies to comments, messages and mentions within agreed response times, with escalation for complaints.

  • Comment & DM replies
  • Lead hand-off to your team
  • Escalation workflow

Paid Social Advertising

Meta (Facebook & Instagram), LinkedIn and YouTube ad campaigns built for leads, traffic or sales.

  • Audience & lookalike targeting
  • Ad creative testing
  • Pixel & conversion tracking

Influencer Marketing

Find, brief and manage creators who genuinely fit your brand, with clear disclosure on every post.

  • Creator shortlisting
  • Briefs & contracts
  • ASCI-compliant disclosure

Social Listening & ORM

Track what people say about your brand and competitors, and respond to reviews and negative mentions quickly.

  • Brand mention tracking
  • Review responses
  • Crisis response plan

Analytics & Reporting

Monthly reports on reach, engagement, leads and cost per result, with clear next steps.

  • Platform & GA4 data
  • Cost per lead & ROAS
  • Monthly review call
Platform Guide

Which Social Media Platform Is Right for Your Business?

You do not need to be everywhere. Here is how each platform works, who it suits and what we create for it.

Platform guide

Instagram

Best for: Consumer brands, lifestyle, food, fashion, beauty, real estate and local businesses.

Why use it: Visual discovery, community and shopping journeys; strong for D2C and local reach.

Formats we create
  • Reels
  • Carousels
  • Stories
  • Collab posts
Platform guide

Facebook

Best for: Local services, communities, events and broad consumer audiences across age groups.

Why use it: Lead-generation ads with instant forms, plus community groups and local targeting.

Formats we create
  • Groups
  • Lead forms
  • Video
  • Events
Platform guide

LinkedIn

Best for: B2B companies, SaaS, IT services, recruitment, education and professional services.

Why use it: Targeting by job title, company size and industry; ideal for decision-makers.

Formats we create
  • Thought-leadership posts
  • Documents
  • Lead Gen Forms
  • Newsletters
Platform guide

YouTube

Best for: Education, tech, product demos, real estate walkthroughs and long-form brand stories.

Why use it: The second-largest search platform after Google; videos keep earning views for years.

Formats we create
  • Shorts
  • Long-form video
  • Live
  • Video ads
Platform guide

X (Twitter)

Best for: News-driven brands, tech, media, finance and customer-support conversations.

Why use it: Real-time conversations, trend participation and fast public customer support.

Formats we create
  • Threads
  • Polls
  • Live updates
  • Replies
Platform guide

Pinterest

Best for: Home décor, fashion, weddings, recipes, DIY and gifting brands.

Why use it: Planning-stage discovery; pins keep driving traffic long after posting.

Formats we create
  • Idea Pins
  • Product Pins
  • Boards
  • Shopping

Platform names are trademarks of their respective owners.

Content Strategy

The Content Mix We Use to Grow Engagement

Accounts that only sell get ignored. We plan every calendar around four content pillars so followers have a reason to stay — and to buy.

Educate 40%

How-tos, tips, myths vs facts and behind-the-process posts that make your brand the helpful expert.

Engage 25%

Polls, questions, memes, trends and user-generated content that start conversations.

Inspire 20%

Customer stories, team culture, milestones and brand values that build trust.

Promote 15%

Offers, launches and clear calls to action — earned by the value in the other 85%.

A starting mix — we adjust the balance for each brand based on what your audience responds to.

How We Work

Our Social Media Marketing Process

01
Step 01 of 06 · Plan

Social Audit

We review your current profiles, content, audience and competitors to see what is working, what is not and where the gaps are.

02
Step 02 of 06 · Plan

Strategy & Pillars

We choose platforms, define your audience, tone of voice and content pillars, and set measurable goals for the first 90 days.

03
Step 03 of 06 · Create

Content Calendar

You receive a monthly calendar of posts, reels and stories to review and approve before anything goes live.

04
Step 04 of 06 · Create

Create & Publish

Our designers, editors and writers produce the content and publish it at the times your audience is most active.

05
Step 05 of 06 · Grow

Engage & Amplify

We reply to comments and messages, and run paid campaigns to put your best content in front of the right people.

06
Step 06 of 06 · Grow

Measure & Improve

Monthly reports on reach, engagement, leads and cost per result — then we double down on what performs best.

Sample Creatives

Social Media Growth That Compounds

Reels, Shorts, carousels and thought-leadership posts — content made for each platform, planned to build reach, engagement and leads.

InstagramReels · Stories · Carousels
YouTubeShorts · Long-form · Ads
LinkedInThought leadership · Lead gen
FacebookPages · Groups · Lead ads
Plan My Social Media

Sample creatives for illustration — your content is designed around your brand.

Measuring Success

Social Media Metrics That Actually Matter

Followers and likes feel good, but they do not pay salaries. These are the numbers we report on — and how each one is calculated.

Reach

The number of unique people who saw your content.

Tells you if your content is being distributed.

Engagement rate

(Likes + comments + shares + saves) ÷ reach × 100

Shows whether people actually care about what you post.

Click-through rate (CTR)

Link clicks ÷ impressions × 100

Measures how well posts and ads drive people to your site.

Cost per lead (CPL)

Ad spend ÷ number of leads

The real cost of each enquiry from paid social.

Conversion rate

Conversions ÷ clicks × 100

How many visitors from social complete the goal — a form, call or sale.

Return on ad spend (ROAS)

Revenue from ads ÷ ad spend

Whether your paid social is profitable.

Realistic Expectations

What to Expect From Social Media Marketing, Month by Month

Paid social can bring traffic within days; organic growth and community take longer. Here is a typical first year with our social media marketing company.

  1. Month 1

    Set Up

    • Social audit & strategy
    • Profile optimisation (SMO)
    • Tracking: pixels & UTM links

    You will see: polished profiles and an approved content plan.

  2. Months 2–3

    Build

    • Consistent posting calendar
    • First paid campaigns live
    • Community replies within agreed times

    You will see: steadier reach, better engagement and first leads from paid social.

  3. Months 4–6

    Grow

    • Scale winning content & ads
    • Influencer collaborations
    • Retargeting & lookalike audiences

    You will see: lower cost per lead and growing organic reach.

  4. Months 7–12

    Compound

    • Content series & brand formats
    • Community & UGC programmes
    • Expand to new platforms

    You will see: social as a dependable source of enquiries and repeat customers.

Our Toolkit

Tools Behind Our Social Media Marketing

The platforms our strategists, designers and ad specialists use every day to plan, create, publish and report.

M
Meta Business SuiteFacebook & Instagram publishing
M
Meta Ads ManagerPaid social campaigns
L
LinkedIn Campaign ManagerB2B ads & lead forms
Y
YouTube StudioVideo publishing & analytics
C
Canva & AdobeDesign & video editing
G
Google Analytics 4Traffic & conversions from social
H
Hootsuite / BufferScheduling & listening
L
Looker StudioClient dashboards

Tool names are trademarks of their respective owners.

Buyer’s Guide

How to Choose the Right Social Media Marketing Company

Use this checklist with any agency you are considering — including us.

Green flags

  • Starts with an audit of your current profiles
  • Shows a content calendar for your approval before posting
  • Reports on leads, cost per lead and sales — not just likes
  • Keeps ad accounts, pages and pixels in your business’s name
  • Has designers, video editors and writers in-house
  • Discloses paid partnerships and influencer posts clearly

Red flags

  • Sells followers, likes or “guaranteed viral” posts
  • Uses bots or engagement groups to inflate numbers
  • Posts generic templates that could suit any brand
  • Will not give you admin access to your own pages
  • Reports only vanity metrics like follower count
  • Skips #ad / paid partnership labels on sponsored content

Source: Instagram’s Terms of Use prohibit artificially collecting likes, followers or shares; in India, the Advertising Standards Council of India (ASCI) requires influencers to label paid content with a clear disclosure such as “Ad” or “Collaboration”.

SMM Packages

Social Media Plans Built Around Your Goals

Every plan is quoted after a free social audit, because the right budget depends on your platforms, content volume and goals — not a fixed price list.

SMO Starter

Local businesses and new brands that need consistent, professional profiles on one or two platforms.

  • Profile optimisation (SMO)
  • Monthly content calendar
  • Designed posts & stories
  • Monthly performance report
Get a Custom Quote
Most chosen

Growth SMM

Growing brands that want social media to bring steady enquiries and sales.

  • Strategy & content pillars
  • Posts, carousels & reels
  • Paid social campaigns & tracking
  • Community management & reporting
Get a Custom Quote

Brand & Performance

Multi-platform brands, ecommerce and B2B companies running always-on campaigns.

  • Multi-platform strategy
  • Video-first content production
  • Full-funnel paid social & influencers
  • Dedicated social lead & dashboards
Get a Custom Quote
Our testimonial

What Our Social Media Clients Say

“
Working with Ogen Infosystem has been a game-changer for our fashion brand. Their creative content and targeted digital ads on platforms like Instagram and Facebook have not only increased our brand visibility but also driven substantial growth in sales.
Priya Sharma, OGEN Infosystem clientPriya SharmaFounder, Fashion Brand — Mumbai
Ogen Infosystem's digital marketing expertise transformed our online presence. Their strategic SEO and social media campaigns significantly boosted our website traffic and customer engagement, helping us achieve our business objectives efficiently.
Rajesh Gupta, OGEN Infosystem clientRajesh GuptaMarketing Head, B2B Tech — Delhi
Ogen Infosystem's digital marketing strategies have been instrumental in our restaurant's success. Their localized SEO tactics and online reputation management have attracted more diners to our locations across India.
Amit Kumar, OGEN Infosystem clientAmit KumarOwner, Restaurant Chain — Bengaluru

Social Media Marketing FAQs — Your Questions Answered

What does a social media marketing company do?

A social media marketing company plans your social media strategy, creates posts, reels and ads, publishes them on a calendar, manages comments and messages, runs paid campaigns and reports on results such as reach, leads and sales.

What is the difference between SMO and SMM?

What does an SMO services company provide?

Which social media platform is best for my business?

How much do social media marketing services cost in India?

How long does social media marketing take to show results?

Do you create the content, or do we?

Do you run paid social media ads?

Can you guarantee followers or viral posts?

Do you manage influencer marketing?

Will I own my social media pages and ad accounts?

Why choose OGEN Infosystem as your social media marketing agency?

OGEN Infosystem is a social media marketing company, social media marketing agency and SMO services company headquartered in Noida (Delhi NCR), India, founded in 2013. Our 30+ member in-house team delivers social media strategy, SMO and profile optimisation, content creation, reels and video, community management, paid social advertising on Meta, LinkedIn and YouTube, influencer marketing and social listening for businesses across Delhi, Noida, Gurugram, Mumbai, Bengaluru, Hyderabad, Chennai and Pune. Every engagement starts with a free social audit, keeps all pages and ad accounts in the client’s name and is reported monthly in plain English.

  • Founded 2013
  • HQ Noida
  • 30+ in-house team
  • Pan-India clients

Last reviewed: 27 Oct 2026